1. Are you a manufacturer or trading company?
We are a distinguished manufacturer, unwavering in our commitment to providing superior quality machinery that stands second to none.
2. What should we do if we don't know how to operate your machine?
Our comprehensive support system ensures you are never without assistance: we offer the option to dispatch our experienced engineers to your location, or alternatively, you can choose to send your engineers to our state-of-the-art
facility for a thorough, hands-on training experience. Furthermore, we supply detailed installation and operation manuals to ensure a user-friendly experience. Our 24/7 telephone and email support services guarantee that expert guidance is always
just a call or click away, providing you with peace of mind and confidence in operating our machinery.
3. What are your payment terms?
We offer an array of flexible payment options, including T/T, L/C, and Western Union. For T/T transactions, we require a 30% advance payment, with the remaining 70% balance due prior to shipment, ensuring a smooth and secure
transaction process that instills confidence and reliability.
4. Is OEM available?
Absolutely, we proudly provide OEM services, allowing us to create tailored solutions that perfectly match your unique specifications and requirements.
5. What's your packaging strategy?
Our commitment to ensuring safe transit is unwavering, with two meticulously crafted packaging options available. For larger shipments, machines are securely fixed within a full container, negating the need for wooden boxes. In
this scenario, transportation is conducted via FCL (full container load). For smaller consignments, machines are carefully packaged in wooden boxes and transported by LCL (less than container load), ensuring maximum safety and
integrity during shipping. Both packaging methods are thoughtfully designed to provide optimal protection and peace of mind throughout the transit process.
Our packaging solutions are engineered to deliver peace of mind, ensuring your machinery arrives in perfect condition, ready for seamless integration into your operations.