1. Are you a manufacturer or trading company?
We are a revered manufacturer, committed to delivering superior quality machinery that stands unmatched in the industry.
2. What should we do if we don't know how to operate your machine?
Our robust support system ensures you're never without guidance: our skilled engineers can be dispatched directly to your site, or you can send your engineers to our
cutting-edge facility for comprehensive, hands-on training. Furthermore, we provide detailed installation and operational manuals
to ensure ease of use. Our 24/7 telephone and email support guarantees that expert assistance is always at your fingertips.
3. What are your payment terms?
We offer a range of flexible payment options including T/T, L/C, and Western Union. For T/T payments, we require a 30% advance, with the remaining 70% balance
due before shipment, ensuring seamless and secure transactions.
4. Is OEM available?
Absolutely, we proudly provide OEM services to customize solutions that perfectly meet your unique requirements.
5. What's your packaging like?
Our dedication to safe transit is unwavering, offering two meticulously crafted packaging options. For large shipments, machines are securely fastened within a full container, negating the need for wooden boxes. In this
scenario, transportation is conducted via FCL (full container load). For smaller shipments, machines are carefully packed in wooden boxes and transported by LCL
(less than container load), ensuring maximum safety and integrity during transport.
Both packaging methods are thoughtfully crafted to provide maximum protection and peace of mind during the shipping process.