1. Are you a manufacturer or a trading company?
We are a distinguished manufacturer, passionately committed to providing top-tier machinery of unmatched quality and excellence.
2. What should we do if we don't know how to operate your machine?
Rest assured, our comprehensive support system ensures you're never alone. Our skilled engineers can be dispatched directly to your location, or you can send your engineers to our
state-of-the-art facility for immersive, hands-on training. Furthermore, we offer detailed installation and operation instructions
to guarantee an intuitive, user-friendly experience. Our 24/7 telephone and email support ensure expert assistance is just a call or click away.
3. What are your payment terms?
We provide a range of flexible payment options including T/T, L/C, and Western Union. For T/T, a 30% advance payment is required, with the remaining 70% balance
due prior to shipment, ensuring smooth and secure transactions for your peace of mind.
4. Is OEM available?
Absolutely, we proudly offer OEM services to precisely tailor solutions that meet your specific needs and requirements.
5. What's your packaging process?
Our unwavering commitment to transit safety is reflected in our two meticulously crafted packaging options. For large shipments, machines are securely fixed within a full container, eliminating the need for wooden boxes. This
method ensures transportation via FCL (full container load). For smaller consignments, machines are carefully packaged in wooden boxes and transported by LCL
(less than container load), ensuring maximum safety and integrity during transport.
Both packaging methods are thoughtfully designed to provide superior protection and peace of mind throughout the shipping process.
Audited Supplier 
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