1. Are you manufacturer or trading company?
We proudly operate as a manufacturer, bringing expertise and quality to every product.
2. What shall we do if don't know how to operate your machine?
Our engineers are ready to assist globally, either by visiting your location or hosting your team at our
facility for hands-on training. Plus, comprehensive installation and operation guides are included.
Our dedicated support team is available 24/7 via phone and email to help you every step of the way.
3. What are your payment terms?
To accommodate your needs, we offer flexible payment options like T/T, L/C, D/P, D/A, and Western Union. Typically, a 30% deposit is required upfront, with the remaining 70% payable before shipment.
4. OEM is available?
Absolutely, we offer OEM services to tailor solutions to your specific requirements.
5. What's your package?
We provide two secure packaging methods: direct fixation in a full container for larger shipments, negating the need for wooden crates.
These shipments travel as FCL (full container load). For smaller dimensions, our machines are safely encased in wooden boxes,
and shipped as LCL (less than container load), ensuring protection and peace of mind.
Both methods guarantee the safety and security of your machines during transit.