1. Are you a manufacturer or trading company?
We are a distinguished manufacturer, dedicated to producing high-quality machinery with unparalleled excellence and reliability.
2. What should we do if we don't know how to operate your machine?
Our comprehensive support system ensures you are never without guidance: our expert engineers can be dispatched to your location, or you can opt to send your engineers to our
state-of-the-art facility for immersive, hands-on training. Furthermore, we provide detailed installation and operation instructions
to ensure an intuitive, user-friendly experience. Our 24/7 telephone and email support guarantee that expert assistance is always just a call or click away.
3. What are your payment terms?
We offer an array of flexible payment options, including T/T, L/C, and Western Union. For T/T payments, a 30% advance is required, with the remaining 70% balance
due prior to shipment, ensuring seamless and secure transactions.
4. Is OEM available?
Absolutely, we offer OEM services to create bespoke solutions tailored precisely to your specific requirements.
5. What is your packaging like?
Our dedication to safe transit is unwavering, offering two meticulously crafted packaging options. For larger shipments, machines are securely fixed within a full container, eliminating the need for wooden boxes. In this
scenario, transportation is conducted via FCL (full container load). For smaller shipments, machines are carefully packaged in wooden boxes and transported by LCL
(less than container load), ensuring maximum safety and integrity during transport.
Both packaging methods are thoughtfully designed to provide maximum protection and peace of mind during the shipping process.