1. Are you manufacturer or trading company?
We are a manufacturer, dedicated to providing top-quality machinery.
2. What shall we do if don't know how to operate your machine?
We offer comprehensive support: our engineers can be dispatched to your location, or you can send your engineers to our
facility for hands-on training. Additionally, detailed installation and operating instructions
are included, ensuring ease of use. Our 24/7 telephone and email support further guarantee assistance whenever needed.
3. What are your payment terms?
We accept multiple payment methods including T/T, L/C, and Western Union. For T/T, a 30% advance payment is required, with a 70% balance
due before shipment.
4. OEM is available?
Yes, we offer OEM services to meet your specific needs.
5. What's your package?
We provide two secure packaging options. For larger shipments, machines are fixed directly within a full container without wooden boxes. In this
case, they are transported by FCL (full container load). For smaller shipments, machines are packaged in wooden boxes and transported by LCL
(less than container load).
Both packaging methods are designed to ensure the utmost safety during transport.