1. Are you a manufacturer or a trading company?
We are a distinguished manufacturer.
2. What should we do if we are unsure how to operate your machine?
We offer comprehensive support by dispatching our engineers to your location, and you are welcome to send your personnel to our
facility for hands-on training. Additionally, our machines come with comprehensive installation and operating manuals,
designed to simplify the process. Our dedicated support team is available 24/7 via telephone and email to assist you.
3. What are your payment terms?
We accommodate various payment options including T/T, L/C, and Western Union. For T/T, we require a 30% deposit in advance, with the remaining 70% due
prior to shipment.
4. Is OEM service available?
Absolutely, OEM service is available.
5. What are your packaging options?
We offer two robust packaging methods. For larger shipments, machines are secured directly within a full container, eliminating the need for wooden boxes.
This full container load (FCL) method ensures safe transport. For smaller dimensions, we package machines in wooden boxes,
using a less than container load (LCL) approach. Both methods are meticulously designed to ensure maximum safety during transit.
Regardless of the packaging choice,
we guarantee the security and integrity of your machines throughout their journey.
Rest assured, both packaging methods are engineered to provide utmost protection.