1. Are you a manufacturer or trading company?
We are a dedicated manufacturer, committed to delivering top-quality machinery.
2. What should we do if we don't know how to operate your machine?
We provide all-encompassing support: our engineers can travel to your site, or you can bring your engineers to our
facility for comprehensive hands-on training. Additionally, clear and detailed installation and operating instructions
are provided, ensuring intuitive use. Our round-the-clock telephone and email support further assure assistance whenever necessary.
3. What are your payment terms?
We accept a variety of payment methods including T/T, L/C, and Western Union. For T/T, a 30% advance payment is required, with a 70% balance
due before shipment.
4. Is OEM available?
Yes, we offer OEM services tailored to your specific needs.
5. What is your packaging solution?
We offer two robust packaging solutions. For larger shipments, machines are securely fixed within a full container without the need for wooden boxes. In this
case, they are shipped as FCL (full container load). For smaller shipments, machines are encased in wooden boxes and shipped as LCL
(less than container load).
Both packaging methods are meticulously designed to ensure maximum safety during transit.