1. Are you a manufacturer or a trading company?
We are a distinguished manufacturer, unwaveringly dedicated to providing top-tier machinery of unparalleled quality.
2. What should we do if we don't know how to operate your machine?
We offer a comprehensive support system to ensure you receive the assistance you need. Our highly skilled engineers can be dispatched to your location, or you are welcome to send your engineers to our
state-of-the-art facility for immersive, hands-on training. Additionally, we provide detailed installation and operation instructions
to ensure a user-friendly experience. Our 24/7 telephone and email support guarantee that expert help is always just a call or click away.
3. What are your payment terms?
We offer a variety of flexible payment options, including T/T, L/C, and Western Union. For T/T, we require a 30% advance payment, with the remaining 70% balance
due prior to shipment, ensuring smooth and secure transactions for your convenience.
4. Is OEM available?
Certainly, we proudly offer OEM services, allowing us to customize solutions that perfectly meet your specific needs.
5. What is your packaging method?
We prioritize safety in transit with two meticulously crafted packaging options. For larger shipments, machines are securely fastened within a full container, negating the need for wooden boxes. In this
scenario, transportation is executed via FCL (Full Container Load). For smaller consignments, machines are carefully packaged in wooden boxes and transported by LCL
(Less than Container Load), ensuring maximum safety and integrity during transport.
Both packaging methods are thoughtfully designed to provide maximum protection and peace of mind throughout the shipping process.