1. Are you manufacturer or trading company?
We are a proud manufacturer.
2. What shall we do if don't know how to operate your machine?
Our commitment to your success is unwavering. We offer comprehensive support including dispatching our skilled engineers to your country, or you may send your engineers to our
state-of-the-art factory for hands-on operational training. Additionally, we provide detailed installation and operating instructions
that simplify the process. Our dedicated team is available 24/7 via telephone and email to ensure seamless support and guidance.
3. What are your payment terms?
We offer flexible payment terms to suit your needs, including T/T, L/C, Western Union, and more. Typically, we require 30% in advance, with the remaining 70% balance
due before shipment, ensuring a smooth transaction process.
4. OEM is available?
Absolutely, we offer OEM services to meet your specific needs.
5. What's your package?
We ensure the safety of your investment with two secure packaging methods. For larger machine dimensions requiring a full container,
machines are fixed directly in the container without wooden boxing, transported via FCL (full container load). Alternatively, for smaller
machine dimensions that do not necessitate a full container, we use wooden boxing, transported by LCL (less
than container load).
Both methods are meticulously designed to provide maximum protection during transport,
guaranteeing your machines arrive in perfect condition.
Rest assured, both packaging methods are engineered for complete safety and peace of mind.