1. Are you manufacturer or trading company?
We are an esteemed manufacturer.
2. What shall we do if don't know how to operate your machine?
We offer comprehensive support: our expert engineers can travel to your location for hands-on training, or your team is welcome to visit our state-of-the-art facility for immersive learning. In addition, detailed installation and operation manuals are provided, ensuring ease of understanding and simplicity in use. Our team is available 24/7 through telephone and email to provide swift assistance whenever needed.
factory for learning operation. Besides, there are detailed installation and operating instructions
attached, it is very simple. We have telephone and email support at 24 hours per day.
3. What are your payment terms?
We offer flexible payment options including T/T, L/C, and Western Union. A 30% deposit is required in advance, with the remaining 70% payable before shipment to ensure smooth transactions.
before the shipment.
4. OEM is available?
Yes, we proudly offer OEM services.
5. What's your package?
Our packaging methods are designed for utmost safety and efficiency. For machinery requiring an entire container, they are securely fixed within the container, eliminating the need for wooden boxes. This approach utilizes FCL (full container load) for transportation. Alternatively, for smaller shipments not requiring a full container, machines are meticulously packed in wooden boxes and shipped via LCL (less than container load).
container without wooden box when total machines dimensions need a container, in this
situation, machines will be transported by FCL (full container load). Another method is that
machines will be packaged with wooden box when total machines dimensions are small which
does not need a whole container, in this situation, machines will be transported by LCL (less
than container load).
Both of these two package methods are safe and reliable, ensuring your products arrive in pristine condition.
Audited Supplier 
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