1. Are you a manufacturer or trading company?
We are a prestigious manufacturer, committed to providing machinery of unparalleled quality and excellence.
2. What should we do if we don't know how to operate your machine?
Our robust support system ensures you have guidance every step of the way: our expert engineers can visit your site, or you can send your engineers to our
cutting-edge facility for comprehensive, hands-on training. We also offer detailed installation and operation guides
ensuring a seamless user experience. Our 24/7 telephone and email support guarantees that expert advice is always at your fingertips.
3. What are your payment terms?
We provide an array of flexible payment methods including T/T, L/C, and Western Union. For T/T, a 30% deposit is required, with the remaining 70% balance
payable before shipment, ensuring a smooth and secure transaction process.
4. Is OEM available?
Absolutely, we offer OEM services to customize solutions that perfectly match your specific needs.
5. What is your packaging like?
Our dedication to transit safety is unwavering, offering two carefully designed packaging options. For larger shipments, machines are securely fastened within a full container, negating the necessity for wooden boxes. In this
case, transportation is conducted via FCL (full container load). For smaller shipments, machines are meticulously packed in wooden boxes and transported by LCL
(less than container load), ensuring maximum safety and integrity during transit.
Both packaging methods are thoughtfully crafted to offer optimal protection and peace of mind throughout the shipping journey.