1. Are you a manufacturer or trading company?
We are a distinguished manufacturer, steadfastly committed to providing top-tier machinery of unmatched quality.
2. What should we do if we don't know how to operate your machine?
Our comprehensive support system ensures you are never alone: our skilled engineers can be dispatched directly to your location, or you have the option of sending your engineers to our
state-of-the-art facility for immersive, hands-on training. Additionally, we provide detailed installation and operation instructions
to guarantee a user-friendly experience. Our 24/7 telephone and email support ensure that expert assistance is always just a call or click away.
3. What are your payment terms?
We offer a variety of flexible payment options, including T/T, L/C, and Western Union. For T/T, a 30% advance payment is required, with the remaining 70% balance
due prior to shipment, ensuring smooth and secure transactions.
4. Is OEM available?
Indeed, we proudly offer OEM services to tailor solutions that align precisely with your specific requirements.
5. What is your packaging method?
Our commitment to safety in transit is unwavering, offering two meticulously crafted packaging options. For voluminous shipments, machines are securely fixed within a full container, eliminating the need for wooden boxes. In this
scenario, transportation is executed via FCL (full container load). For smaller consignments, machines are carefully packaged in wooden boxes and transported by LCL
(less than container load), ensuring utmost safety and integrity during transport.
Both packaging methods are thoughtfully designed to provide maximum protection and peace of mind during the shipping process.