1. Are you manufacturer or trading company?
We are a manufacturer.
2. What shall we do if don't know how to operate your machine?
Our expert engineers can be dispatched to your country, or you can send your engineers to our
factory for comprehensive training. In addition, we provide detailed installation and operating instructions
that are straightforward and easy to follow. Our telephone and email support are available 24/7.
3. What are your payment terms?
We offer flexible payment options including T/T, L/C, and Western Union. For T/T, a 30% deposit is required, with the remaining 70% balance
due before shipment.
4. OEM is available?
Yes, we offer OEM services.
5. What's your package?
We provide two secure packaging methods. For larger shipments requiring a full container, machines are secured directly within a whole
container without a wooden box, transported via FCL (full container load). For smaller shipments not needing a full container,
machines are safely packaged in wooden boxes, transported via LCL (less than container load).
This ensures safe delivery, regardless of the shipment size.