1. Are you manufacturer or trading company?
We are a renowned manufacturer, unwaveringly committed to delivering superior machinery of unsurpassable quality.
2. What shall we do if don't know how to operate your machine?
With our all-encompassing support system, you are never left without help. Our expert engineers can be sent directly to your location, or you may opt to send your engineers to our
state-of-the-art facility for comprehensive, hands-on training. Additionally, we offer detailed installation and operation manuals
to ensure a seamless user experience. Our round-the-clock telephone and email support make sure that expert help is always just a call or click away.
3. What are your payment terms?
We provide a variety of adaptable payment options, including T/T, L/C, and Western Union. For T/T, a 30% advance payment is required, with the remaining 70% balance
due before shipment, guaranteeing smooth and secure transactions.
4. OEM is available?
Absolutely, we are pleased to offer OEM services to customize solutions that exactly meet your specific needs.
5. What's your package?
Our dedication to safe transit is steadfast, offering two meticulously designed packaging options. For larger shipments, machines are securely fixed within a full container, negating the necessity for wooden boxes. In this
scenario, transportation is conducted via FCL (full container load). For smaller consignments, machines are carefully encased in wooden boxes and transported by LCL
(less than container load), ensuring maximum safety and integrity during transport.
Both packaging methods are thoughtfully engineered to provide supreme protection and peace of mind throughout the shipping process.