1. Are you a manufacturer or a trading company?
We proudly affirm that we are a manufacturer, dedicated to producing high-quality machinery.
2. What should we do if we don't know how to operate your machine?
We offer comprehensive support: our skilled engineers can visit your country, or your team is welcome to learn directly at our factory.
Additionally, we provide detailed installation and operation instructions that are easy to follow.
Our dedicated telephone and email support is available 24/7 to assist you at any time.
3. What are your payment terms?
We accommodate various payment methods including T/T, L/C, and Western Union. Typically, we require 30% payment in advance and the remaining 70% before shipment.
4. Is OEM available?
Absolutely, we offer OEM services to meet your specific needs.
5. What is your packaging method?
We offer two secure packaging methods for optimal protection: when full container load is required, machines are secured directly within the container without wooden boxes.
Alternatively, for smaller dimensions not requiring a full container, machines are carefully packaged in wooden boxes.
In this case, they are shipped as less than container load (LCL), ensuring safety and integrity.
Both methods guarantee safe transport, tailored to the dimensions and needs of the shipment.